Operations Team - Internship

Ember Core

Ember Core

Edinburgh, UK
Posted on Thursday, August 10, 2023

About Ember

We're building the future of public transport — convenient, comfortable, affordable and zero-emission. Our goal is to make it easier to get from A to B with Ember than it is with your own car.

We launched in October 2020 and have demonstrated that it's possible to use electric buses unlike anyone else in the world. We're running them on the highest mileage routes, utilising multiple ultra fast charges per day. This leads to a massive emissions reduction compared to a diesel bus. It's only possible because we're building our own tech, our own charging network and our own way of doing things. On top of all this, our tech gives a much better passenger experience.

But so far we've only done it on a micro scale with two routes and fourteen vehicles. Now we're ready to scale that up and take things to the next level.

Who we're looking for

This role is all about learning through doing, joining an existing team that takes care of day to day Operations. In the first instance, we're looking for generalist Interns who are keen to get to grips with all aspects of the Operational side of the business.

Sometimes that will mean troubleshooting, but after every fire you'll take a step back and think about how to help the team design and implement a process that could have dealt with the issue proactively.

You don't need specific transport experience; a genuine passion for climate or public transport, or even both, are by far the most important things at an entry level, and we'll teach you the rest. You don't need to be a master of anything but shouldn't feel out of your depth anywhere.

Whether you're a university leaver or a veteran, a recent graduate looking for first-hand experience in Climate and Technology or a frustrated Public Transport enthusiast who would love to make the switch into this industry, we're keen to meet people with a passion to make a real difference.

What you will do

We're still very much a startup so your role will be broad. At a minimum it will include:

  • Day to day involvement in vehicle, driver and route management
  • Looking after our customers across multiple channels
  • Helping to manage vehicle and charger maintenance
  • Assisting with the planning of future routes and expansion

You'll be engaging with a small and committed Ops team to ensure we have 24/7 coverage. Part of this may mean pitching in and helping with weekend or evening cover in case of incidents, whilst also working to ensure we keep these unanticipated events to a minimum.

Start dates and timings

We're looking to engage the right applicants for an initial period of three months, starting in September 2023.

The long term

We're growing very rapidly, and our hope is very much that our internship programme could lead to permanent roles for the right candidates.

Diversity and Equality

At Ember, we encourage equality and diversity among our team, our customers and the public. Diversity and heterogenous thinking are important to us and we want to increase it as we scale up our team. We want every employee to feel respected and able to give their best, whether temporary, part-time or full-time. In addition, we can provide flexible working patterns to suit the right person.

You can find our policy online at ember.to/equal-opportunities-policy/

How do I apply?

Send your CV and a cover letter to talent@ember.to and tell us why you're the one. We're particularly interested to hear examples that demonstrate both your attention to detail and a creative approach to problem solving.

Please note - this is an on-site role, and interested parties should only apply if they are able to work from our office in central Edinburgh.